Shipping policy

Shipping Policy

Wild n Clay Ceramics Shipping Policy

At Wild n Clay Ceramics, we strive to provide our customers with the best shopping experience. Our shipping policy is outlined below.

Shipping Times and Charges

  • Domestic Shipping: Orders are processed and shipped within 1 Week Domestic deliveries typically take 14 Business days. Domestic shipping charges are calculated based on the weight of your order and the delivery address, and are specified at checkout.

  • International Shipping: International orders are processed and shipped within 1 Week. Delivery times vary depending on the destination and typically take 14-30 Business days. International shipping charges are calculated based on the weight of your order and the delivery address, and are specified at checkout.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a tracking link. You can use this tracking number to check the status of your order and the estimated delivery date.

Customs and Duties

For international orders, customs duties and other fees may apply depending on the destination country. These duties and fees are the responsibility of the customer and are not included in your order. Delivery times may be delayed due to customs processing.

Returns and Exchanges

If you believe there is an issue with your order or you are not satisfied with our products, please contact our customer service. For detailed information about our return and exchange policy, please visit our RETURN POLICY page.

Shipping Insurance

For the safety of your orders, we offer shipping insurance. Insurance for loss or damage during shipping can be provided for an additional fee added to your order total. If you would like to purchase shipping cost please contact us at wildnclayceramics@gmail.com

Contact Us

If you have any questions or concerns, please do not hesitate to contact us:

At Wild n Clay Ceramics, we are here to ensure your orders are delivered safely and promptly. Thank you for choosing us!